Our company's internal missions is made with a courier company.
Once you have completed your order, you will be sent an email confirming that we have received your order. In some cases where product availability is different, you will be notified of the exact delivery date. If your order can not be executed, we will contact you to indicate if you wish to complete it.
1. By paying online on our website.
You can pay online using credit, debit and prepaid Visa, Mastercard, Maestro, American Express, Diners cards as well as Masterpass electronic wallet on our website.
2. On delivery at time of delivery
You can pay the shipping company at the time of delivery of the products to the address you will indicate.
3. Payment at our headquarters
You can pay at our headquarters, Stournari 51, 104 32 Athens, Greece, in cash or using credit, debit and prepaid cards.
RETURN POLICY AND ORDER CANCELLATION
Medicann offers you the opportunity to return a product within 14 calendar days, starting from the time of delivery of the product because you changed your mind.
However, the following rules apply:
1. You have to send the product with any courier company (courier, transport company or something else) and at your own expense or visit the offices of A & A PAPAMICHAIL IKE (Stournari 51, 104 32 Athens)
2. You must ensure that the product has not suffered any damage from you (improper packaging removal, incorrect assembly, inappropriate use, etc.).
3. The product must not be used.
4. The product must be accompanied by its original packaging and all its contents (all parts and components of which it is composed).
5. For items that have special factory packaging, their packaging should not be tampered with or damaged.
6. Do not remove any badges or brand markings, etc. that the products may have on them.
7. The product to be returned is accompanied by a copy of the invoice or the retail receipt, your order form, the order confirmation mail and the credit card coupon (if you have paid by credit card).
8. Goods are at your own risk until they arrive at our headquarters, so you should make sure they are properly packaged and cannot suffer any damage on the route. If a product reaches us in an inappropriate condition then it will be returned to you as inadmissible.
If you wish to make a change or resend a defective product you have returned, you will need to proceed with a new order. For any questions regarding the above or for any information please contact us at 210 5232 333 or mail: , we are happy to serve you for anything you need.
Finally, in any case, to make any return, you will need to fill out the special product return form that you will find by clicking here -> Product Returns
When you place your order through the online store www.medicann.gr, you have the option to cancel your order within the same day you made the order via email.